Stroom is op zoek naar een Customer Operations Excellence Export
Over de klant
This international trading organization specializes in the global distribution of high-quality food and dairy products. From its headquarters in Limburg, the company works closely with customers, suppliers and partners across the world.
The organization is characterized by an entrepreneurial, international and dynamic working environment where collaboration, customer focus and operational excellence are key. Due to its strong growth and global focus, there is plenty of room for development, ownership and personal initiative.
Job inhoud
As a Customer Operations Executive (Export), you are responsible for coordinating and managing export-related logistics processes for customers outside Europe. You act as the main point of contact for international customers and ensure that transport, documentation and operational processes run smoothly and efficiently.
You will work in a fast-paced environment where accuracy, customer focus and proactive communication are essential. In this role, you interact daily with customers, suppliers, carriers and internal stakeholders to ensure export orders are executed correctly and on time.
What will you do?
- Coordinate and monitor international export shipments outside Europe
- Prepare, plan and book transportation activities
- Ensure accurate export documentation and document management
- Handle invoicing and administrative follow-up
- Build, maintain and develop long-term customer relationships
- Identify and resolve operational issues, claims and non-conformities
- Proactively respond to customer, country and supplier requirements and regulations
- Monitor service levels and ensure optimal customer satisfaction
- Collaborate closely with internal departments and external logistics partners
- Continuously contribute to process and service improvements
Job vereisten
- Bachelor’s or Master’s degree
- 2–5 years of experience within international logistics, export or transport
- Strong problem-solving skills and a proactive mindset
- Customer-oriented with strong communication skills
- Analytical mindset and ability to work in a dynamic environment
- Strong organizational skills and attention to detail
- Experience with Microsoft Office and ERP systems (preferably Dynamics or similar)
- Fluent in English and at least one additional foreign language
- Team player with a hands-on mentality and strong sense of responsibility
Wat we bieden
- A challenging role within a young, international and fast-growing organization
- Salary upwards of 4700BM
- Working in a dynamic environment with globally operating customers and suppliers
- A modern and inspiring workplace
- Plenty of opportunities for personal development and career growth
- 28 vacation days, increasing to 30 days in the coming years
- The option to purchase additional vacation days
- Travel allowance
- Fully paid pension plan
- An informal and collaborative company culture
- Additional perks such as shared lunches and team activities
Interesse? Solliciteer nu!
