Background
Arvato is a leading logistics service provider that optimizes their customers’ entire supply chain. They offer services in e-commerce, omnichannel distribution, classic logistics and transportation solutions.
Although they don’t have their own trucks, they handle everything from A to Z for their customers. Arvato is organized into clusters, such as high-tech, healthcare and consumer products. In this way they respond to the specific needs of each customer segment.
Challenge
Despite their own recruitment team, Arvato needed additional support in filling bulk roles. These include positions such as Team Leaders, Assistant Supervisors, Support Specialists and Customer Service Employees. For this, Arvato is working with five recruitment agencies, including Stroom.
“De kracht van Stroom ligt in hun netwerk. Ze brengen kandidaten naar voren die wij zelf niet kunnen vinden. Dat onderscheidt hen echt van andere bureaus.”
A constant flow of bulk logistics rolls
The assignment was clear: Stroom needed to tap into its unique network to offer candidates that Arvato had never seen before through the known channels.
The biggest challenge? Speed. Candidates for bulk roles often have multiple applications pending. Quick action is therefore very important to bring in the best people before they accept an offer elsewhere. And that is something we at Stroom can do like no other.
From bulk roles to management roles
Thanks to the successful and pleasant cooperation in these roles, Arvato also saw a good partner in Stroom for more complex recruitment issues. Gradually Stroom was also given responsibility for filling higher management roles, such as Warehouse Managers and Operations Managers.
This expansion marked an important development in the partnership. Stroom no longer offered only operational support, but now also did strategic recruitment.
Making a difference with a personal network
What sets Stroom apart is their personal approach and large and quality network. In addition to standard search methods, they know how to find candidates through their own network that others do not see. As Arvato’s HR specialist himself says:
“Sommige bureaus laten ons dezelfde mensen zien die wij ook al vinden. Stroom komt met kandidaten die volledig nieuw voor ons zijn.”
In addition, Stroom’s consultants understand the positions through and through, as a large number have often been on the logistics shop floor themselves in the past. This experience ensures that they can properly assess who is suitable for the role and that they speak the candidate’s language.
No throwing resumes over the fence
Stroom is dedicated to finding the right people for Arvato. Multiple consultants work on the vacancies, but everyone understands exactly what Arvato is looking for and what makes them unique. However, there is a fixed point of contact within Stroom with whom Arvato can always connect.
“What we appreciate is that Stroom doesn’t just throw resumes over the fence. They don’t deliver ‘fours,’ only ‘tens.'”
Professioneel én persoonlijk
The collaboration between Stroom and Arvato began in 2017 and developed into a close partnership both professionally and personally. As a result, there is always room for open and honest communication.
Small gestures, such as stopping by for a cup of tea or the annual Easter eggs, create a familiar and personal relationship.
“Wat de samenwerking echt bijzonder maakt, is de persoonlijke benadering van Stroom. Ondanks de zakelijke context blijft de relatie warm en betrokken. Dit maakt de samenwerking niet alleen efficiënt, maar ook plezierig.”
Advice for competitors in the logistics industry
“When I hear that other companies are having trouble finding colleagues, I always ask if Stroom can do anything for them. Their approach is personal, quick and effective.”
This experience underscores that the right recruitment partner can do more than just fill vacancies – they can make a difference in the growth of your business. Thanks to Stroom’s unique network and their expertise, Arvato quickly has the right people in the right place. They also brought in strategic talents to take the company to the next level.
Are you also ready to take your recruitment approach to the next level? Discover what Stroom can do for your organization and strengthen your team with candidates who really make an impact.