Stroom is op zoek naar een Transport Supervisor Perm
Over de klant
As Team Lead you lead the team being in the middle of the transport process. The main task is to make sure that we meet customer expectations – ensuring correct, in time and in full delivery as based on customer input – in line with agreed targets – working as efficient as possible.
Job inhoud
1.Logistics Operation
• Supervise outbound and inbound team in order to keep an overview of the actual status of the in – and outbound process.
• Analyze weekly KPI reports (, goods issues, information on delivery, customers request handled) and rolling forecast in order to measure Transport performance. • Execute incident management in order to solve operational issues in an optimum way and time frame.
• Provide operational support in order to answer 2nd line questions and escalated issues.
• Maintain relationship with external parties (shipping companies, customs, LSP, customer) in order to have an optimum cooperation in place.
• Attend recurring meetings with internal customer in order to manage, evaluate and improve cooperation and share information on issues and actions taken, projects and developments.
• Act as LSP and customer contact,in order to answer escalated (2nd line) questions
2. Innovation and process improvement
• Provide support to process improvement team in order to enable them to make business cases and ROI reports regarding improvement possibilities.
• Lead, participate in or give support to projects related to in- outbound in order to meet the project targets.
• Drive the continuous improvement culture within the department to achieve efficiency within own department or facilitate this elsewhere in the organization in order to improve overall performance.
• Identifies capacity constraints and recommends both short and long term solutions and mitigation plan to remove bottlenecks.
3. Human Resource Management
• Organize recurring team meetings and meetings with individual team members in order to create an optimum working environment within the department.
• Execute general HR responsibilities such as job interviews, performance evaluation, follow up on sickness.
• Build trust among team members in order to create shared responsibility
• Supervise outbound and inbound team in order to keep an overview of the actual status of the in – and outbound process.
• Analyze weekly KPI reports (, goods issues, information on delivery, customers request handled) and rolling forecast in order to measure Transport performance. • Execute incident management in order to solve operational issues in an optimum way and time frame.
• Provide operational support in order to answer 2nd line questions and escalated issues.
• Maintain relationship with external parties (shipping companies, customs, LSP, customer) in order to have an optimum cooperation in place.
• Attend recurring meetings with internal customer in order to manage, evaluate and improve cooperation and share information on issues and actions taken, projects and developments.
• Act as LSP and customer contact,in order to answer escalated (2nd line) questions
2. Innovation and process improvement
• Provide support to process improvement team in order to enable them to make business cases and ROI reports regarding improvement possibilities.
• Lead, participate in or give support to projects related to in- outbound in order to meet the project targets.
• Drive the continuous improvement culture within the department to achieve efficiency within own department or facilitate this elsewhere in the organization in order to improve overall performance.
• Identifies capacity constraints and recommends both short and long term solutions and mitigation plan to remove bottlenecks.
3. Human Resource Management
• Organize recurring team meetings and meetings with individual team members in order to create an optimum working environment within the department.
• Execute general HR responsibilities such as job interviews, performance evaluation, follow up on sickness.
• Build trust among team members in order to create shared responsibility
Job vereisten
– Bachelor level
-3 years or more experienced within Transport organizing roles Experience in leadership, steering of a (small) team
Specific knowledge:
– Verbal and written communication skills in
– Dutch and English
– MS Word and Excel at advanced level
– Experience in solving transport challenges
-3 years or more experienced within Transport organizing roles Experience in leadership, steering of a (small) team
Specific knowledge:
– Verbal and written communication skills in
– Dutch and English
– MS Word and Excel at advanced level
– Experience in solving transport challenges
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