Supply chain Coordinator French speaking
Over de klant
We’re innocent and might make little drinks, but we have big dreams to keep people healthy while making sure our communities and our planet are healthy too.
Innocent is the fastest growing drinks brand in Europe. With offices in London, Paris, Tokyo, Amsterdam and many others, it’s our mission to become the world’s favourite little healthy drinks company. The Benelux region, which is managed through the Amsterdam office, has grown significantly over the last few years to be the nr 2 chilled juice and smoothie brand in both the Netherlands and Belgium.
To support this growth, we are looking for an enthusiastic and talented Customer Supply & Logistics Specialist, someone nice, ultra-motivated, and very skilled to join our Supply-Chain team in the Netherlands. You will be a Supply Hero within a great international team (probably the best of the world).
Innocent is the fastest growing drinks brand in Europe. With offices in London, Paris, Tokyo, Amsterdam and many others, it’s our mission to become the world’s favourite little healthy drinks company. The Benelux region, which is managed through the Amsterdam office, has grown significantly over the last few years to be the nr 2 chilled juice and smoothie brand in both the Netherlands and Belgium.
To support this growth, we are looking for an enthusiastic and talented Customer Supply & Logistics Specialist, someone nice, ultra-motivated, and very skilled to join our Supply-Chain team in the Netherlands. You will be a Supply Hero within a great international team (probably the best of the world).
Job inhoud
Your role:
Do you like when there is action and things move? Are you comfortable with orders and computer tools? Do you like contact with the customer and know how to develop a constructive working relationship with a service provider?
Your responsibilities:
Integrated within the Supply Chain team of the France Benelux Italy Iberia region, also called F+, your missions (if you accept them) will revolve around three main axes:
Below are examples of your future responsibilities:
Do you like when there is action and things move? Are you comfortable with orders and computer tools? Do you like contact with the customer and know how to develop a constructive working relationship with a service provider?
Your responsibilities:
Integrated within the Supply Chain team of the France Benelux Italy Iberia region, also called F+, your missions (if you accept them) will revolve around three main axes:
- Operational: Manage customer orders from receipt to invoicing with all the pitfalls that this entails;
- Management of customer and transport issues with the aim of satisfying our customers as much as possible and quickly;
- Customer performance monitoring: analysis, cost monitoring and monthly discussion points with our customers.
Below are examples of your future responsibilities:
- Control of the correct import and update of orders in our systems,
- Inventory management in the ERP (stock allocation and regulation, consistency between physical stock and theoretical stock, etc.),
- Followup of invoicing in the ERP,
- Main point of contact regarding orders for our logistics provider and our customers,
- Followup and placing of orders for our field sales representatives and various services,
- Followup of promotional orders,
- Advanced configuration of the computer system (customers/items/orders),
- Contestation of disputes/penalties,
- Identification of areas for development and/or optimization of our current processes,
- You will also be in regular contact with our logistics provider, as well as our customers.
Job vereisten
Competencies:
- You have successful experience in customer service and/or logistics;
- You speak French and have a good level of English. A local language would be a real plus: Dutch, Spanish or Italian;
- Organized and rigorous, you are recognized for your responsiveness, stress management and your writing skills;
- You like numbers and Excel has no secrets for you;
- You have already made friends (or love) with an ERP;
- Enthusiastic and dynamic, you have a taste for teamwork and you know how to communicate your ideas;
- Versatile and curious, you like to take initiatives and be proactive;
- You have a contagious energy and in large quantities, while knowing how to keep your feet on the ground;
- You are (rather) nice and you do not hesitate to laugh even at the most lame jokes;
- You have a predisposition to make delicious 3chocolate cookies.
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