Stroom is looking for a System Support WMS
About the client
You will act as the first point of contact for the operational teams (both warehouse and transport) in case of system issues. You diagnose the situation both administratively and (if required) physically and determine the necessary actions to be initiated. In that case you communicate and work with colleagues from various disciplines within the organization.
About the job
The system support role is part of the Engineering Team within Innovation, Projects and Stock Control. The team is a mix of IT specialists, logistics engineers and system support functions.
Key activities of the System Support Role are:
First Line System Support
Manage operational system issues for multiple sites.
Diagnose and prioritize issues.
Determine necessary actions.
Communicate with relevant individuals within other departments in the organization.
Escalate issues if required.
Acquire and maintain thorough understanding of (changing) transport and warehouse processes.
Monitor follow up actions.
Continuous Improvement
Proof system issues in the test system and suggest structural solutions in cooperation with Logistics Engineering and Operations.
Participate in customer implementation and/or process changes incl. testing and go-live support.
Identify process deviations and translate deviations into solutions and improvement proposals.
Key activities of the System Support Role are:
First Line System Support
Manage operational system issues for multiple sites.
Diagnose and prioritize issues.
Determine necessary actions.
Communicate with relevant individuals within other departments in the organization.
Escalate issues if required.
Acquire and maintain thorough understanding of (changing) transport and warehouse processes.
Monitor follow up actions.
Continuous Improvement
Proof system issues in the test system and suggest structural solutions in cooperation with Logistics Engineering and Operations.
Participate in customer implementation and/or process changes incl. testing and go-live support.
Identify process deviations and translate deviations into solutions and improvement proposals.
Job requirements
For this role we are looking for an ambitious candidate with strong analytical and communication skills. He/she is flexible and accurate with a strong hands-on mentality that likes to works in teams.
We are looking for a person with:
Warehouse operations and/or coordination skills
1 – 3 years working experience in a warehousing role
Willing to work in shift rotation (currently between 06:00 and 23:00)
Eager to learn more than only WMS
A proficient level of English
Experience with MS Office, mainly Excel
Relevant experience TMS and WMS systems
Travelling between warehouses may be required (Tilburg/Breda)
We are looking for a person with:
Warehouse operations and/or coordination skills
1 – 3 years working experience in a warehousing role
Willing to work in shift rotation (currently between 06:00 and 23:00)
Eager to learn more than only WMS
A proficient level of English
Experience with MS Office, mainly Excel
Relevant experience TMS and WMS systems
Travelling between warehouses may be required (Tilburg/Breda)
Interested? Apply now!
